Experience in executive-level administrative support and customer relations. Detail-oriented IT professional with ten years of experience as a software support specialist and systems/network technician. Skilled at operating in a wide range of platforms.capable of explaining complex software issues in easy-to-understand terms. I have a good working knowledge of many industry leading software applications such as Symantec Backup Exec, Double Take and VMware. I work to the highest standards and have an eye for detail with skills in design and organisation.i know about storage and how to create a full backup with a disaster recovery plan, i'm creative in IT.